HotWins Cookie Policy

At HotWins Casino, we use cookies and similar tracking technologies to operate our website, remember your preferences, and improve the overall gaming experience we provide. This Cookie Policy explains what cookies are, how we use them across HotWins, and what choices you have regarding their use. HotWins is operated by ProgressPlay Ltd, licensed by the Malta Gaming Authority (MGA/B2C/231/2012) and the UK Gambling Commission (account number 39335). By continuing to browse our site or use the HotWins Casino app, you consent to our use of cookies as described below.

What Are Cookies

Cookies are small text files that we place on your device when you visit our website or use our mobile platform. They allow us to recognise your browser, store certain information about your visit, and make your next visit easier and more useful. We use cookies for a variety of purposes, from keeping you securely logged in to remembering your language and currency preferences.

How We Use Cookies at HotWins Casino

We rely on cookies to run a functional, secure and personalised casino experience. Whenever you complete a hotwins login or hot wins casino login, cookies help us verify your session and keep your account protected from unauthorised access. Our systems also use cookies to remember whether you have accepted our terms, selected a preferred language from our Help Centre (English, Finnish, French, Japanese or Spanish), or started a hotwins register process that you have not yet completed.

• We use session cookies to keep you logged in securely while you play.
• We use cookies to remember your currency and deposit preferences.
• We use cookies to track progress within our Rewards Programme, including Missions, Levels and Badges.
• We use cookies to detect suspicious activity and help enforce responsible gambling tools.

Essential Cookies

These cookies are strictly necessary for our website and the HotWins Casino app to function. Without them, we could not process your hotwins deposit, verify your identity, or allow you to complete a hotwins withdrawal request. We do not offer an opt-out for essential cookies, as disabling them would prevent our services from working correctly.

Functional Cookies

We use functional cookies to remember choices you make, such as your preferred game categories, sound settings, or whether you have dismissed a promotional banner for our hotwins bonus or hot wins bonus offers. These cookies make your visits more convenient by reducing the need to re-enter information each time you return.

Performance and Analytics Cookies

We use analytics cookies to understand how players interact with our hotwins slots, hotwins live casino tables, and other areas of the site. This data helps us identify which games are most popular, where players experience difficulties, and how we can improve navigation across desktop and mobile. We may use third-party analytics providers to collect this information, but it is aggregated and does not directly identify you.

Advertising and Marketing Cookies

We and our marketing partners use cookies to deliver relevant advertising, including information about our hotwins bonus code, hotwins no deposit bonus offers, and seasonal promotions such as the Mystery Box or Wheel of Spins campaigns. These cookies track which pages you visit and which promotions you engage with, allowing us to tailor future communications. You can withdraw consent to marketing cookies at any time through your browser settings or by updating your communication preferences in your account.

Cookies Related to Your HotWins Account

Certain cookies are directly linked to your account activity. When you perform a hotwins deposit or hotwins withdrawal, cookies help our payment partners, including Babaloo Limited and Truelayer Limited, process transactions securely and prevent fraud. We also use cookies to remember your Rewards Programme status, ensuring that points earned from Missions, Levels and Badges are correctly tracked and available for redemption in our Rewards Store.

If you use the hotwins app or hot wins casino app through our mobile browser experience, cookies and similar local storage technologies allow us to remember your login state and display game history relevant to your account, including recent activity in our live dealer tables and slot titles from providers such as Evolution, Pragmatic Play and NetEnt.

Third-Party Cookies

Some cookies on our site are placed by third parties, including game studios, payment processors and affiliate partners who help us promote our hotwins casino review pages and hot wins casino review content across other websites. These third parties may use cookies to measure the effectiveness of their marketing campaigns or to ensure that games from providers such as Playtech, Pragmatic Play, Nolimit City and others load correctly and track fair-play data.

• Payment processing cookies from Babaloo Limited and Truelayer Limited, used to facilitate secure transactions.
• Game provider cookies used to load and operate individual titles smoothly.
• Affiliate tracking cookies used to attribute new hotwins register sign-ups to marketing partners.
• Analytics cookies from independent measurement providers.

We do not control these third-party cookies directly, and we recommend reviewing the respective privacy policies of these partners for further detail on how they process your data.

Cookies on the HotWins Casino App and Mobile Site

Although we do not currently offer a native downloadable application, our fully responsive mobile site functions as the hotwins casino app experience for players on smartphones and tablets. Cookies and local storage technologies used on mobile work the same way as on desktop, helping us remember your login, language, and gameplay preferences whether you access HotWins Casino through Safari, Chrome or another mobile browser.

Managing and Disabling Cookies

You can control and manage cookies through your browser settings at any time. Most browsers allow you to block or delete cookies, view which cookies have been stored, and set preferences for specific websites. Please note that disabling essential cookies may prevent you from logging into your account, completing a hotwins deposit, or accessing certain features of our Rewards Programme.

• We recommend reviewing your browser's help section for step-by-step instructions on managing cookies.
• We provide cookie preference options where legally required, particularly for non-essential cookies.
• We honour opt-out requests submitted through recognised browser or device settings where technically possible.

Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our own business practices. We encourage you to review this page periodically to stay informed about how we use cookies. Continued use of HotWins Casino after any changes indicates your acceptance of the revised policy.

Contact Us

If you have questions about our use of cookies, or about this Cookie Policy generally, please contact our support team through Live Chat, available 24/7, or by emailing customersupport@instantgamesupport.com. For complaints, you may reach us at complaints@instantgamesupport.com. We are committed to addressing your concerns promptly and transparently, in line with our obligations under the Malta Gaming Authority and UK Gambling Commission licences.